Emergency Direct Ltd

Equipment where you need it, when you need it.

Call us 01568 630112

Email us Click here.

We specialise in high performance Emergency Services Workwear, Uniform and Equipment Bags. Our kit is designed by frontline crews for frontline crews!

Please note we supply trade only, please visit www.nightingalesupplies.co.uk if you are looking to buy.

Why choose Emergency Direct Ltd?

  • Fast nationwide delivery
  • Tailored solutions for your business
  • Dedicated Account Manager
  • Large variety equipment

Privacy and Cookie Policy

Privacy Policy- Valid from May 25th 2018

At Ishop247 Limited, we are committed to protecting your privacy and information security. Please read this Privacy Policy carefully so that you are aware of the steps we take to protect your privacy, what information we collect, how we use it or may use it in the future and what your rights are.

We aim to process information about you fairly and in a transparent manner and the aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data. If you are unsure of how we are handling information about you or you think we could improve our privacy information please contact our Data Protection Officer.

We will not sell or distribute your personal information to third parties unless it is in order to fulfil an order you have placed with us.

More importantly, we understand our obligations, respect your privacy and share your values.

This website

When you use this website the following may be automatically collected to allow us to analyse internet traffic:

• Your IP address

• The browser you are using

• The operating system of your device

• The referral source (e.g. Google)

• Which pages on the website you visit and for what duration

This website uses cookies, pieces of text stored on your device by your browser. These are used to gather the information in the above list as well as improve your browsing experience.

Our website is hosted on a secure server with SSL security. This is indicated by the padlock symbol in the address bar of your browser where you can view the relevant security certificate. Ultimately this means that if you send us a message via our contact form, it will be encrypted and cannot be read by a third party.

If you sign up to our marketing emails, we may send you emails in the future relevant to our business. You may notify us at any time if you do not wish to receive further emails. If you don't sign up, we cannot contact you in this manner and you will miss out on special offers, discounts and developments at Ishop247 Ltd.

This website may contain links to other websites over which we have no control. Such sites are not covered by this privacy policy and you should check the policies of individual websites before use.


It may be required to disclose your information to any of our employees, our suppliers or subcontractors necessary for the purposes set out in this policy and in order to fulfil orders you place with us, which would otherwise be impossible. For instance, in order to despatch goods to you, your address will be disclosed to the courier company delivering to you.

Security of your information

We will take reasonable technical precautions to prevent the loss, misuse or alteration of your personal information. We will notify you immediately in the event of a data breach.

Amendments to this policy

We may update this privacy policy when required. We will endeavour to notify you of any changes but modifications may be made without notification, so we encourage you to check periodically for any amendments.

Your rights

Providing you with your data

You may instruct us to provide you with any or all of the personal information we hold about you. We reserve the right to charge a fee to carry this out, and we may require identification from you before doing so. We will endeavour to provide the information within 48 working hours.

You have the right to pass this information on to another party or take the opportunity to correct any inaccuracies.

Deleting your data

You also have the right to instruct us to destroy any or all personal information we store. Please be aware that we cannot destroy any information we are required to retain by law (e.g. financial records).

Legal basis for processing your data

We may process your personal information to fulfil any contractual obligations we may have when you place an order with us.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controllers of information

Ishop 247 Limited's Data Protection Officer is Steve Wright

Tel: 01568 620444

Ishop247 Limited, Trading as; Leisure Depot, Raptor 4x4, Rhyas Products, emergency-direct
Benedict Court, Southern Avenue, Leominster, Herefordshire, HR6 0QF

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.